Modification History
Not Applicable
Description
This qualification applies to community work delivered through a broad range of services which provide support to enable the resolution of disputes between individuals.
It is a specialist qualification designed to support the practice of mediation and co-mediation across a broad range of agencies, community groups and families.
Occupational titles may include:
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Pathways Information
Not Applicable
Licensing/Regulatory Information
Not Applicable
Entry Requirements
Not Applicable
Employability Skills Summary
Refer to the Topic: Introduction to the Employability Skills Qualification Summaries
Packaging Rules
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PACKAGING RULES 15 units are required for award of this qualification including:
A wide range of elective units is available, including:
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Core units
CHCMED411A Conduct a sound assessment of a dispute in preparation for mediation
CHCMED412A Gather and clarify information for the mediation process
CHCMED413A Manage communication processes to define the dispute
CHCMED414A Facilitate mediation processes
CHCMED415A Facilitate interaction between parties in mediation
CHCMED416B Consolidate and conclude the mediation process
CHCMED417B Reflect and improve upon professional mediation practice
CHCORG405D Maintain an effective work environment
HLTHIR403C Work effectively with culturally diverse clients and co -workers
HLTOHS300B Contribute to OHS processes
Group A electives - required for work at this level in mediation
The following three units or units with equivalent competency outcomes are required for mediation work at this level.
CHCCOM403A Use targeted communication skills to build relationships
CHCCS400B Work within a relevant legal and ethical framework
CHCLD514A Analyse impacts of sociological factors on clients in community work and services
The importance of culturally aware and respectful practice
All workers undertaking mediation work need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Community Services Training Package.
Group B elective - recommended for culturally aware and respectful practice
Where work involves a specific focus on Aboriginal and/or Torres Strait Islander clients or communities, the following elective is recommended:
HLTHIR404D Work effectively with Aboriginal and /or Torres Strait Islander people
Other relevant electives
Electives are to be selected in line with specified Packaging Rules. The following list of relevant of electives is provided to facilitate selection. Employers may specify certain electives as required to address specific workplace needs.
BSBINM201A Process and maintain workplace information
CHCAD402D Support the interests , rights and needs of clients within duty of care requirements
CHCCHILD404A Support the rights and safety of children and young people
CHCCS401B Facilitate responsible behaviour
CHCCS422A Respond holistically to client issues and refer appropriately
CHCCS426A Provide support and care relating to loss and grief
CHCCS503A Develop , implement and review services and programs to meet client needs
CHCDFV301A Recognise and respond appropriately to domestic and family violence
CHCLEG411A Use relevant legislation in response to client needs
CHCLLN403A Identify clients with language , literacy and numeracy needs and respond effectively
CHCMH301B Work effectively in mental health
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CHCMH411A Work with people with mental health issues
CHCNET301D Participate in networks
CHCNET404A Facilitate links with other services
CHCPOL403B Undertake research activities
